Technical Explanation of R10、R319BLTD Series Spontaneous Combustion Recall Incident

Dear RIPPA Customer：

Greetings!

Regarding the spontaneous combustion issues with the R10 and R319 Palitron models reported in market feedback, after testing and analysis by the RIPPA R&D Center, the discovered problems, causes, and solutions are explained as follows.:

I. Problem Description

Issue 1: Spontaneous combustion problem in R10 BLTD models.

Issue 2: Spontaneous combustion issue in the R319P BLTD model.

II. Root Causes

The test analysis reveals the following root causes:

Issue 1: The R10 BLTD right-hand valve pilot oil pipe doesn’t have a fixed route and can rest on the battery cable, which can wear down from vibration when the vehicle starts, leading to a short circuit and fire.

Issue 2: The main switch battery cable and the fuel line of the R319P station BLTD model have interference points, and vibration during vehicle operation can wear down the insulation, causing a short circuit and fire.

III. Corrective Actions

To address the above issues, our company will implement the following corrective measures:

Issue 1： Standardize the fuel line routing: add clamps to the fuel tank mounts for the fuel lines and leave a safe distance between the fuel lines and the battery components.

Issue 2： Adjust the power switch installation position: Extend the battery mounting plate by 30mm in total to leave a safe clearance after installation.

Optimization completed.

Replacement Parts List (Per Unit)

Recall Process

1. Submit your VIN code for verification via https://recall.rippa.com/submit, or scan the QR code below to access the verification page.

2. Fill in your personal information in the recall section to facilitate parts dispatch to your designated shipping address. After submission, the parts will be shipped within 7 days.

3. If your vehicle is not covered by this recall batch, you can also contact us for any abnormal issues via the after-sales service ticket QR code below.

4. After completing the repair, upload the repair verification photos. Once the photos are reviewed and confirmed, the repair subsidy will be deposited into the designated account within 15 working days.

Attachment: 8D Report

Recall Verification

After-sales Service Work Order

IV. Conclusion

We sincerely apologize for any inconvenience this issue has caused you.

RIPPA will continue to follow up on the progress to ensure the normal operation of your equipment.

Best regards!